There is extensive BBC coverage of the incident and there are numerous interviews with eye-witnesses that describe the situation in some detail. As is common in these situations, the term 'panic' is often used to describe people's reactions as they flee from danger. However, I would argue that far from being a 'panicked' response, people's reactions appear to be quite ordered within the situation that fits with previous work I have done on crowd flight in response to threats (Cocking, 2013). So, for instance, there does appear to be some evidence of an initially instinctive reaction by bystanders to the flee threat they faced, as illustrated by this eye-witness account;
"Then I saw the truck coming straight at me swerving all over the place. It was perhaps 50 yards away. After that there was no conscious thought, my body took over, time slowed down and I ran and thank God I got out of the way"
Therefore, to me, while this was undoubtedly a terrifying situation for those affected, the crowd's responses still don't seem to fit with the mindless actions that are implied with use of the term 'panic'
Social Support in the aftermath of the attack: